Serco is a place where you can grow

Your impact makes a meaningful difference, and we’re committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Open to Melbourne or Sydney CBD office location - hybrid working (3 days in office per week)
• Career development and progression opportunities
• Supportive, inclusive and gender-equal culture
• Access to wellbeing and employee support programs
• Opportunities to work on high-impact government projects
• Collaborative and values-driven team environment

Make an impact at Serco

As our Mobilisation Lead – Operations, you’ll help turn new business wins into confident, high-quality service delivery from day one. You’ll work closely with bid teams, operational leaders, and subject matter experts to shape and deliver transition plans across a diverse portfolio. Sitting within our ASPAC Operations Hub, you’ll contribute to meaningful projects across government services and help set each mobilisation up for long-term success. You’ll bring structure, clarity, and momentum to every stage of the transition journey.

As a Mobilisation Lead – Operations in the Operations Hub team, you’ll make a positive impact by:

• Leading mobilisation activities from contract award through to go-live
• Developing transition plans, schedules, and delivery frameworks
• Managing risks, dependencies, and readiness activities across projects
• Collaborating with stakeholders to align bid design, plus operational and contractual outcomes
• Producing high-quality mobilisation documentation and reporting
• Improving transition and mobilisation practices through shared learnings

Serco is a place for you

You could be a great fit if you have:

• Demonstrated experience leading projects, transitions, and mobilisations end to end in complex environments (Essential)
• Well-developed operational skills & experience leading teams to set up new services
• Strong relationship-building skills and the ability to bring people together
• Confidence engaging with senior stakeholders and guiding positive outcomes
• The ability to manage competing priorities while maintaining quality and focus
• A proactive, thoughtful approach with strong attention to detail

In joining us, you’ll be part of a highly supportive culture with trusted leaders who will help you achieve your goals. Here, you’ll value a flexible approach to work and life that comes with being part of a company with long-term Government-backed customers.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to use your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQI+ people, veterans, and people with disability.

By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.

How to Apply

Click Apply to submit your application today.

Please ensure you include a Cover Letter to outline relevant skills & experience for the role. Please upload your Cover Letter & CV as a single document - merge it with your CV before uploading.

Impact a better future at Serco.