- EARN $60,000 – $70,000 pa + Super | Negotiable Based on Experience
- Join a dynamic and fast-growing company in the logistics industry
- Great Team Culture | Social Events | Onsite Parking | Close Public Transport
About The Company Our client is a leader in the logistics and freight transport industry, known for delivering exceptional service to their clients. They take pride in their supportive team culture and their strong commitment to excellence, reliability, and employee well-being.
About The Opportunity As an Operations Coordinator, you will play a crucial role in managing customer accounts and coordinating freight operations. Your responsibilities will include:
- Manage customer accounts and coordinate freight operations
- Schedule pickups, deliveries and ensure timely service flow
- Communicate with client carriers to resolve issues fast
- Handle calls, queries and investigate freight concerns
- Enter data, maintain records and confirm updates by email
- Build relationships and monitor service levels closely now
- Report performance issues and support general office tasks
About You The successful candidate will have:
- Minimum 2 years’ experience in customer service, either phone-based or face-to-face
- Strong communication skills with a demonstrated background in customer service roles
- Proficient in Microsoft Excel, Word, Outlook, and general office software systems
- High attention to detail with strong time management and organisational skills
- Ability to work under pressure while managing multiple tasks and deadlines
- Experience working within logistics, freight, transport, or related industries preferred
- Confident and professional communication skills across phone, email, and in person
What's in it for You? - Modern, Fun, And High-Energy Office Environment With A Vibrant Team Culture
- Daily Coffee Runs And A Fully Stocked Drinks Fridge To Keep You Fuelled Throughout The Day
- Team-Focused Culture With Regular Social Events, Celebrations, And Team Bonding Activities
- Convenient Onsite Parking And Easy Access To Public Transport For A Stress-Free Commute
Apply today and don't miss out on starting this opportunity as soon as possible!