Access Hire is a leading supplier of hire equipment, including an extensive range of elevated work platforms and access equipment for both hire and sale.

A specialist division of Access Group Australia, Access Hire has quickly become the most trusted hire company in Australia, with a strong brand presence and reputation in the industry. Our core business facilitates the hiring, selling, servicing and transportation of Elevated Work Platforms, including Scissors, Boom Lifts, Telehandlers and Forklifts to the Construction, Material Handling and Mining Sectors.

Our continued growth has created a new opportunity for a General Manager - Operations to lead our high performing Laverton North branch.

The General Manager - Operations will be responsible for overseeing the day-to-day operational activities and ensuring the efficient and effective delivery of all our services. This senior leadership role focuses on driving operational excellence, streamlining processes, ensuring compliance, and supporting strategic growth initiatives. The role will be leading cross-functional teams and working closely with the senior executive to meet business goals.

Working Monday to Friday 7am - 5pm from our Laverton North branch, responsibilities will include

• Overseeing and managing core operational functions to ensure effective service delivery.
• Monitoring and reporting on operational performance and KPIs.
• Driving accountability within the business, ensuring that our values are embedded at all levels.
• Aligning employees with strategic business objectives.
• Managing all operational aspects within the business to ensure it is managed at a profitable level, ensuring that revenue, cost and profit targets are achieved.
• Daily oversight of equipment maintenance, transport and hire operations to ensure maximum equipment availability at the highest quality standards.
• Embracing our Lean/Continuous Improvement culture to drive productivity and reduce costs.
• Identifying and implement opportunities for continuous improvement and innovation.
• Leading operational planning initiatives and driving organisational priorities.
• Collaborating with other departments to align operations with company objectives.
• Managing operational budgets and contribute to financial planning.
• Monitoring expenditures and optimise resources used to meet financial targets.
• Leading, mentoring, and supporting operational managers and teams.
• Fostering a high-performance culture focused on accountability and continuous improvement.
• Driving workforce planning, staff development, and succession planning.
• Identifying risks and develop mitigation strategies across operational areas.
• Promoting a culture of compliance, transparency, and ethical conduct.
• Building strong relationships with key internal and external stakeholders.
• Promoting a Customer First approach across all operational departments that targets Zero defects and positive customer experiences.
• Adopting a proactive approach to safety by consulting with the workforce, promoting safe work practices, identifying and assessing workplace hazards and implementing appropriate control measures.

The successful candidate will be an individual who will honour our core values of People, Safety, Respect, Communication and Continuous Improvement - in addition to this, they will have:

• Minimum 8-10 years' experience in senior operational leadership roles.
• Operational and people leadership experience
• High focus on employee engagement and retention
• Excellent organisational and analytical abilities.
• High-level communication and interpersonal skills.
• Commercial acumen and strategic thinking.
• Financial capabilities, with sound literary in financial management
• Demonstrated success in managing complex operations across multiple departments or sites.
• Experience in budget management, team leadership, and process optimisation.
• Proven ability to manage change and drive continuous improvement.
• Ability to work effectively in a busy and high-pressure team environment.
• Valid drivers' licence.

Benefits of Joining the Access Hire

• A competitive remuneration based on your experience and qualifications.
• The opportunity to work for a well-established, secure, and growing organisation.
• Ongoing training and development for your personal and professional growth.
• Inspirational leadership that is eager to help you and your team succeed.
• Employee Recognition Program where we celebrate our successes and learn quickly from our mistakes.
• A positive and dynamic workplace with an ongoing commitment to continuous improvement and personal development.
• A safe workplace, with a strong focus on ZERO harm - every day.
• Company Employee Assistance Program (EAP) to support mental health.

How to Apply

This is a great opportunity to work in a progressive and dynamic team within a secure and stable industry. If you feel that you have the experience, ability, and skills, we want to hear from you!

Click "Apply Now" and upload an updated copy of your resume and cover letter.

At Access Hire, we believe that diversity strengthens our team. We're committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to contribute their best.

We are an Equal Opportunity Employer and strongly encourage women and Indigenous candidates to apply.

Please note: Only applicants with full Australian working rights will be considered.