Full-time | Supported Employment Services Award, Grade 7

Make a Real Impact!

Do you want to make a genuine difference in the lives of people with disability?

Are you looking for a workplace that values your contribution and supports your growth?

Join cape group – where inclusion, purpose, and opportunity come together.

About Us

cape group is a newly formed brand resulting from the merger of Nadrasca and Brite, two NDIS registered providers with a combined 120 years in operation across the eastern and northern suburbs. Together, we provide a range of services for people with disability, including home and living supports, social and community participation activities, youth employment assistance, supported employment, and NDIS support coordination.

At cape, we work hard to ensure that everyone we support can have their best day, every day. This means people feel awesome, welcome, connected, excited, and ready to achieve their goals – whatever that means for them.

The Role

As a Senior Employment Coach, you’ll be part of our Employment Services Team, supporting people with disability to achieve their vocational goals. Reporting to the Employment Supports & Outcomes Manager, you’ll work closely with supported employees, operational teams, and external stakeholders to deliver high-quality, person-centred employment supports.

This is a hands-on, people-focused role where you’ll make a tangible impact every day.

Key Responsibilities

Employee Support & Vocational Development

• Support employees to identify and achieve vocational goals
• Participate in interviews, inductions, work trials, and wage assessments
• Provide ongoing coaching and support
• Deliver high-quality case notes and documentation
• Support offsite work experiences and open employment pathways

Planning & Training

• Administer Employee Assistance Plans and conduct reviews
• Identify and deliver training needs, including “off-the-job” sessions
• Assist in developing training strategies to improve outcomes

Compliance & Administration

• Ensure compliance with NDIS Practice Standards and relevant legislation
• Maintain accurate documentation and uphold confidentiality

Stakeholder Engagement

• Collaborate with internal teams and build strong external relationships
• Foster a culture of inclusion and cooperation

Team Leadership & Culture

• Lead by example and contribute to a collaborative team environment
• Support team performance and continuous improvement

Health & Safety

• Promote safe work practices and engage in risk management

Other Duties

• Represent cape positively in external interactions
• Support transport of employees using cape’s minibus
• Undertake other duties as directed

What You’ll Bring

• Certificate IV in Disability and/or Training & Assessment (or equivalent)
• Minimum 2 years’ experience in a similar role
• Strong interpersonal and communication skills
• Knowledge of NDIS Practice Standards and employment supports
• Ability to build strong stakeholder relationships
• Current Victorian driver’s licence
• NDIS Worker Screening Clearance and Working with Children Check

Why Join Us?

At cape, we offer more than just a job. You’ll be part of a passionate team committed to inclusion and empowerment.

Benefits include:

• Salary packaging up to $15,900 per year, reducing your tax and increasing your take-home pay
• Access to our Employee Assistance Program (EAP)
• Ongoing professional development opportunities
• A supportive and inclusive team culture
• The opportunity to make a real difference every day

How to Apply

We welcome applicants from all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and culturally and linguistically diverse groups.

If you don’t meet every requirement but believe you’re the right fit, we encourage you to apply.

Click the Apply button to submit your application.

Shortlisting and interviews will commence soon.

We look forward to hearing from you!