Operations & Maintenance Manager

Location: Melbourne – Northern Suburbs
Salary: $75,000 – $85,000 + Super (depending on experience)
Work Type: Full Time | Monday–Friday

We’re looking for an experienced Operations & Maintenance Manager to lead and streamline maintenance coordination, trades scheduling, and operational workflows across multiple service teams.

This role is ideal for someone with a background in property services, trades coordination, facilities management, or compliance-driven operations who enjoys leading teams, improving systems, and ensuring high service standards.

You will play a key role in managing job workflows, coordinating internal teams, improving processes, and ensuring service delivery targets are consistently met.

Key Responsibilities

• Manage and oversee maintenance requests, quoting processes, and job approvals

• Coordinate with internal trades teams and contractors to schedule and deliver services efficiently

• Handle urgent and escalated maintenance issues, ensuring rapid and effective resolution

• Monitor job progress, service milestones, and operational performance metrics

• Lead and coordinate the operations support team, ensuring accountability and task alignment

• Facilitate weekly operations meetings to review workloads, service performance, and priorities

• Identify process improvements and workflow efficiencies across operations

• Provide reports, operational insights, and performance updates to leadership

• Maintain strong relationships with property managers, renters, contractors, and internal teams

Skills & Experience

• 3–5+ years’ experience in operations, maintenance coordination, or service delivery management

• Experience in property management, trades services, facilities management, or compliance industries

• Strong team leadership and stakeholder management skills

• Excellent organisation, multitasking, and problem-solving ability

• Experience with job management systems, scheduling tools, or service tracking platforms

• Ability to manage multiple priorities in a fast-paced environment

• A proactive and solutions-focused mindset

What We Offer

• Salary: $75K–$90K + Super (based on experience)

• Monday to Friday schedule – work/life balance

• Leadership role with high ownership

• Direct exposure to senior leadership and decision-makers

• Supportive and collaborative team culture

• Opportunity to improve systems and influence operational strategy

• A varied role combining daily operations with long-term process improvements

Apply Now

If you’re an organised operations leader who thrives on improving systems and coordinating teams, we’d love to hear from you.

Click Apply Now to submit your application.