About Access Automation:

At Access Automation, we specialize in the installation, repair, and maintenance of premium automatic door systems across diverse commercial and industrial settings. As our team grows, we are looking for skilled, hands-on Service Technicians who want a dynamic field role without sacrificing their personal life. We pride ourselves on a supportive culture where our team is treated with genuine respect and valued as individuals.

About the Role:

As an Automatic Door Service Technician, you will be the face of our company. This is a dynamic, autonomous road-based role servicing our high-profile commercial and industrial clients all over Melbourne. While our main office is based in Hallam, your day will be spent out on the road. You will work alongside a supportive field team and report directly to the Service Operations Manager.

Key Responsibilities:

• Maintenance & Service: Execute scheduled preventative maintenance on diverse automatic door systems.

• Rapid Response: Troubleshoot, diagnose, and repair urgent reactive equipment breakdowns on-site.

• Installation: Commission new automatic door systems and advanced electronic safety components.

• Client Engagement: Advise clients on technical solutions and deliver elite customer service.

• Administration & Safety: Log accurate service data into our mobile CRM and uphold strict safety standards.

Skills and Experience:

• Full Licence Required: A full Australian Driver's Licence is mandatory for this position.

• Experience: Minimum 1 year of relevant technical, trade, or field service experience.

• Technical Aptitude: Strong mechanical and electrical fault-finding and problem-solving skills.

• Highly Regarded: Prior door industry experience or formal trades (Electrical, Glazing, Fabricating, Mechanical).

• Communication: Exceptional customer service skills and a clear communication style.

• Work Rights: Australian permanent residency is required for this position.

Benefits and Culture:

• Attractive Pay: Earn a competitive hourly rate plus superannuation.

• Genuine Work-Life Balance: Flexible arrangements to ensure work fits your life.

• Full Training Provided: We value cross-industry technical skills and will fully train the right person.

• Variety & Autonomy: Manage your day on the road with total autonomy and no two days being the same.